Job: Case Manager-Housing and Homeless Services, Sebastopol

Apply by April 6, 2018, with Resume and Cover Letter: to dannielle.danforth@westcountyservices.org

Job summary
Under the general direction of the Director of Housing and Behavioral Health, this position will provide intensive individual case management and crisis intervention support services to clients living in permanent supportive housing and case management and supportive services to clients currently on site. This position will also be the primary contact person for all housing issues and will work as part of a team to direct and control building operations, property management, and personnel assigned to the property. Bilingual Spanish Speaker preferred. 1.0 FTE with benefits

Duties & Responsibilities
Provide effective case management for clients, including the following functions: Assess the client’s status & needs; develop a case plan; facilitate communication & coordination between service/support providers; educate the client about available resources; empower the client to problem solve in order to achieve outcomes; establish productive relationships with each and every client with no bias or prejudice towards race, religion, age, sex, disability, or sexual preference

Maintain thorough, accurate records of case management activities as required by grant contracts.

Maintain HMIS database by entering client data

Communicate regularly with the Housing Services Director via email, incident reports, and briefings

Represent the agency in the community and work with all partner organizations to achieve the goals of clients.

Attend all meetings relevant to client care and program goals

Accountable for achieving the program’s desired outcomes with the program team.

Collaborate with the property management company and the on-site manager to assist clients in understanding their rights and responsibilities.

Provide consultation in the management of differences between clients and property management.

Notify property management of any current or potential behavior that would necessitate a Notices of Termination of Tenancy.

Assist and support in the coordination and implementation of activities and programs on site.
Perform other related duties at the direction of the Housing Services Director